Support

Need a hand with Slop Gems, Slop Bucks, redemptions, or your account? Most answers are below — if you’re still stuck, get in touch.

Contact us

support@slop.gg

We aim to reply within a couple of business days.

Frequently asked questions

What’s the difference between Slop Gems and Slop Bucks?

Slop Gems 💎 are just for fun — they have no cash value and can’t be redeemed. Slop Bucks 🪙 are our sweepstakes currency: you get them free (or bundled with a Gem purchase) and can redeem them for real prizes.

Do I have to pay to win?

No. No purchase is ever necessary. You can get Slop Bucks for free through daily bonuses and our free-entry (AMOE) method, and buying Slop Gems never increases your odds of winning.

How do I get Slop Bucks without buying anything?

Through our free methods — daily login bonuses and the alternative method of entry described in the official rules. Free Slop Bucks work exactly the same as bonus Bucks.

How do I redeem Slop Bucks for prizes?

Once you reach the minimum redemption amount, you can request a redemption. We’ll verify your identity and age first (KYC) — this protects everyone and is required before any prize is paid out.

Is Slop gambling?

No. Slop is a free-to-enter sweepstakes for entertainment. Slop Gems have no cash value, and Slop Bucks are always available for free — so it isn’t real-money gambling.

Who can play?

You must be 18+ (or older where required) and in an eligible location. Slop is void where prohibited — check the official rules for excluded regions.

I didn’t get my confirmation email / need account help.

Check your spam folder first. If you’re still stuck — confirmation, password, or closing your account — email us from your account address and we’ll help.

Looking for the rules? Read our Terms of Service.